Last updated: 2025
By accessing and using the Naturalshop website and tour services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.
Naturalshop provides thematic walking tours and excursions in San Francisco. All tour descriptions, schedules, and pricing are subject to change without notice. We reserve the right to cancel or modify tours due to weather conditions, insufficient participation, or other circumstances beyond our control.
Tour bookings are confirmed upon receipt of payment or contact confirmation. Prices are subject to change until booking is confirmed. All fees and pricing will be clearly communicated at the time of booking.
Cancellations must be made in accordance with our cancellation policy, which will be provided at the time of booking. Refunds, if applicable, will be processed according to the terms specified in our Return Policy.
Tour participants are expected to:
To the fullest extent permitted by law, Naturalshop and its employees, guides, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Participation in our tours is at your own risk. Naturalshop is not liable for any injury, loss, or damage to persons or property during tours, including but not limited to:
Our total liability for any claims arising from your use of our services shall not exceed the amount you paid for the specific tour or service in question.
We strongly recommend obtaining appropriate travel insurance to protect against unforeseen circumstances. Some activities may require additional insurance coverage.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by applicable law.
All content on the Naturalshop website, including text, graphics, logos, and images, is the property of Naturalshop and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.
During tours, photographs or videos may be taken for promotional purposes. By participating in our tours, you consent to the use of your image in our marketing materials unless you specifically opt out.
You agree to use our website and services only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website. You agree not to:
Violation of these acceptable use terms may result in termination of your access to our services and legal action.
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
If you have any concerns or disputes regarding these Terms of Use or our services, we encourage you to contact us first to seek an amicable resolution.
Before initiating formal proceedings, you agree to contact us at the contact information provided below to attempt to resolve any dispute informally. We will make good faith efforts to address your concerns within 30 days of receiving your notice.
If informal resolution is unsuccessful, any disputes, claims, or controversies arising out of or relating to these Terms of Use or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).
The arbitration shall be conducted in San Francisco County, California, and the arbitrator's decision shall be final and binding. You waive your right to a jury trial and to participate in class action lawsuits.
Notwithstanding the above, either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property rights or to prevent irreparable harm.
These Terms of Use are governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of law principles.
Any legal action or proceeding arising out of or relating to these Terms of Use that is not subject to arbitration shall be brought exclusively in the state or federal courts located in San Francisco County, California. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
For questions about these Terms of Use, please contact us at:
Email: callbackY3mxs9K1m
Phone: +1 (415) 760-9681
Address: 132 2nd Ave, San Francisco, California 94118, USA